Caixadirecta telefone allows you to:

- Obtain information on Caixa products.
- Obtain simulations on mortgages and personal loans.
- Report thefts or misplaced Caixa passbooks, cards or cheques.
- Make suggestions.
- View balances and use accounts after entering your contract number and access code.

Caixadirecta telefone provides you with:

- An automatic multilingual service (Portuguese, English, French and Spanish) by selecting
  the respective options on the telephone keypad.
- Person to person inquiries connecting directly to the operator.

If you live outside Portugal and dial from one of the countries listed below, you may use one of the following telephone lines, free of charge. These lines are for the exclusive use of customers with a Caixadirecta contract:

- Germany, Belgium, Spain, France, Holland, Luxembourg, Portugal, United Kingdom and
  Switzerland: 00 800 351 351 00
- US and Canada: 011 800 351 351 00
- Brazil: 0 800 888 12 13
- Venezuela: 0 800 100 4698
- Macau: 0 800 961
- South Africa: 0 800 98 09 64

If you live in Portugal or dial from another country not referred to above, you may use the following telephone lines at national rates:

- Landlines : 707 24 24 24
- Mobile: 91 405 24 24, 93 200 24 24, 96 200 24 24
- If outside Portugal, please remember to add +351.

After becoming a Caixadirecta telefone customer, Caixadirecta online may be immediately activated.

To subscribe, visit your nearest Caixa branch in Portugal or Caixa branches or representative offices abroad or subscribe by telephone via Caixadirecta, available 24 hours a day, on (+351) 707 24 24 24 and select the hash key (#) option on the telephone keypad to talk with an operator.